Furnest Terms of Service

Effective Date: March 13, 2025

 

These Terms of Service (“Terms”) govern your use of the Furnest website (the “Site”) and services. By accessing or using our Site, you agree to abide by these Terms.

 

  1. General Use & Account Registration
  • Users must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

 

  1. Orders, Payments & Pricing
  • All orders are subject to acceptance and availability.
  • Prices are in United States Dollar (USD) and excludes consumption tax unless stated otherwise.
  • Payment methods include credit card, bank transfer, and third-party payment processors.
  • We reserve the right to modify prices without prior notice.

 

  1. Shipping & Delivery
  • We deliver within Japan. Shipping fees are calculated at checkout.
  • Delivery times are estimated but not guaranteed.
  • Customers must ensure accessibility for furniture deliveries.




  1. Returns & Refunds
  • Returns are accepted within seven (7) days of delivery if the item is in its original condition.
  • A 20% restocking fee applies to returns.
  • Refunds are processed within 14 business days after the returned item passes inspection.

 

  1. Warranty & Liability
  • Products come with a 12-month manufacturing warranty covering defects.
  • The warranty does not cover damage due to misuse, environmental factors, or unauthorized modifications.
  • Furnest is not liable for damages occurring after customer acceptance of the item.

 

  1. Intellectual Property Rights
  • All content on the Site (text, images, designs) is the property of Furnest and protected under Japanese copyright laws.
  • Unauthorized reproduction or distribution is strictly prohibited.

 

  1. Prohibited Activities

Users must not:

  • Engage in fraudulent transactions or unauthorized account access.
  • Interfere with website functionality.
  • Use Furnest’s intellectual property without written permission.

 

  1. Governing Law & Dispute Resolution
  • These Terms are governed by Japanese law.
  • Any disputes shall be resolved in the courts of Okinawa, Japan.
  • Customers may also seek resolution through Japan’s Consumer Affairs Agency.

 

  1. Modifications to These Terms

Furnest reserves the right to modify these Terms at any time. Updates will be posted on the Site.

For questions, contact us at hello@thefurnest.com.



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